Here’s a breakdown of how we reviewed and rated the top auto warranty providers
Did You Know? Auto manufacturers offer protection against mechanical breakdowns through extended car warranties. While similar coverage from third parties is available, this coverage is technically considered a vehicle service contract. Many consumers and third-party companies commonly use these terms interchangeably, so we’ve done the same in this article.
If you want to get a Protect My Car plan, you’re out of luck. The company may still serve existing customers, but doesn’t sell new plans at this time. Below is an overview of what Protect My Car used to offer. We at the MarketWatch Guides team recommend checking out some of the best warranty companies, according to our industry research.
The listings that appear are from companies from which this website may receive compensation, which may impact how, where and in what order products appear. Not all companies, products or offers were reviewed in connection with this listing.
- Mileage Covered: Up to 200,000 miles
- Longest Warranty Term: Up to 8 years
- Money-Back Guarantee: Up to 30 Days
- Coverage Options: 6 different plans to choose from
- Discounts: $300 same-day signup discount, $250 shopping voucher, and others
| Plan coverage includes | Endurance Elite perks™ |
|---|---|
| Exclusionary plan | One-year membership for free |
| Powertrain plan | Tire repair and replacement |
| Maintenance coverage with Endurance Advantage | Key fob replacement |
| Roadside assistance | Collision discount |
| Towing | $250 rewards voucher |
| Rental car | Endurance Protect app |
| Trip interruption coverage |
Learn more about our methodology and editorial guidelines.
About Protect My Car
Protect My Car, also known as PMC, was founded in 2005 and headquartered in Florida. The company offered three comprehensive vehicle service contracts in addition to maintenance plans.
The plans ranged from powertrain warranty protection to bumper-to-bumper coverage for vehicles up to 125,000 miles and had added perks like 24/7 roadside assistance, free oil changes and access to the PMC Rewards Plan.
Protect My Car Cost
We’ve extensively researched extended car warranty costs by mystery shopping with some of the top providers in the business, and found that the average extended car warranty costs around $1,297 per year of coverage. Based on quotes we gathered from Protect My Car in 2022, its costs were close to the average.
Protect My Car Extended Car Warranty Coverage
Protect My Car offered three extended warranty coverage options for drivers: Ultimate, a comprehensive plan; Deluxe, a mid-level plan; and Essential, an enhanced powertrain plan.
Protect My Car Reviews
Our research shows agents at Protect My Car were seen as helpful and professional on the whole. The extended warranty provider has an “Great” rating on Trustpilot with a rating of 3.9 out of 5 stars from more than 4,000 customer reviews. However, reviews through the Better Business Bureau website are below average, with a rating of 1.7 out of 5 stars and a F rating from the BBB itself.
Positive Protect My Car reviews praise the company’s helpful customer service representatives and easy claims process, which offered peace of mind for drivers. Negative reviews mention issues with reimbursement and getting benefits like oil changes and tire rotations covered.
Our team reached out to Protect My Car for comment about its negative reviews and did not receive a response.
What Happened to Protect My Car?
It’s not clear exactly what happened to Protect My Car, but the company is no longer offering new warranty plans. Existing customers can still log in to the customer portal online.
Back in 2023, Advanced Marketing & Processing Inc., doing business as Protect My Car, laid off 75 of its employees in St. Petersburg, Florida. However, as of the writing of this article, the company has not filed for bankruptcy or released an official statement.
Protect My Car Reviews: FAQ
Here are some frequently asked questions about Protect My Car:
We recognized Endurance, Carchex and autopom! as some of the best extended car warranty companies on the market based on reputation, cost, coverage and customer experience.
A 2022 lawsuit claims Advanced Marketing & Processing DBA Protect My Car laid off more than 50 employees without providing advanced written notice. This lawsuit was ultimately dismissed in 2023. There are no public details on the reason for the dismissal, though the parties could have settled or come to an agreement out of court.
According to its contracts, customers can cancel a Protect My Car plan by submitting a cancellation request form. If you cancel within 30 days, you can get a full refund minus any claims paid. After 30 days, you can get a prorated refund based on time and mileage minus a $50 cancellation fee.
Our Methodology
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best extended car warranty companies. We collected data on dozens of auto warranty providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the companies that scored the most points topping the list.
Here are the factors our ratings take into account:
- Coverage (30% of total score): Companies that offer a variety of choices for warranty coverage, long contract terms and added benefits are more likely to meet consumer needs.
- Cost (30% of total score): Auto warranty companies with affordable rates and multiple deductibles scored highest in this category.
- Transparency (20% of total score): This score is based on contract transparency and the availability of a money-back guarantee.
- Reputation (10% of total score): Our research team considers availability, ratings from industry experts and years in business when conferring this score.
- Customer experience (10% of total score): Based on customer satisfaction ratings and our extensive shopper analysis, we consider the responsiveness, friendliness and helpfulness of each warranty company’s customer service team.
Our credentials:
- 500+ hours researched
- 40+ companies reviewed
- 2,000+ consumers surveyed
How we obtained cost information:
- Our research team used a secret shopper strategy to get accurate quotes
- The research team will find out if there are any discounts or savings opportunities
- We keep track of the length of the call, sample contracts, and overall helpfulness of the representative
*Data accurate at time of publication.
