Micrium Support Plan
Whether you are facing a deep technical issue or just have a simple question, our team of embedded software experts is ready to assist you.
With the Micrium Support Plan, we'll ensure you get the most out of your Micrium-based application and can help you protect your engineering investment. We support any of the µC/OS open-source software and older commercially licensed µC/OS software from Micrium or Silicon Labs. This includes µC/OS-II, µC/OS-III, µC/TCP-IP, µC/FS, µC/USB-D, µC/USB-H, µC/CAN and µC/GUI.
A paid yearly subscription to the Micrium Support Plan provides you valuable access to our support engineers for assistance with problems and questions, at a modest cost.
What's Included
|
Support Helpdesk |
Easy access to our support engineers via our dedicated issue tracking system:
|
|
General Guidance |
Our team will guide you through your usage questions regarding any Micrium product and offer suggestions on best practices |
|
Micrium Support |
Assistance with problems you may encounter regarding any µC/OS product |
|
Example Project Assistance |
Help with Micrium example projects to get you up and running quickly |
|
Remote Desk Support |
Share your computer screen with our engineers for even faster issue resolution |
|
Phone Support |
Need a quick answer? Arrange for a call to connect to our engineers |
|
US-based Support Team |
All support engineers are in-house product experts. We don't outsource our services. |
The cost of the Micrium Support Plan varies depending on how the RTOS is deployed within your products and which RTOS components you are using.