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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Is the LFP Inox level sensor available with a removable probe?
Describes the variants of the LFP Inox level sensor with separate probe
FAQ
SICK Nova Recording Tool releases
Download links to the Nova Recording Tool.
Release Note
SICK Machine Vision Viewer releases
Download links to the SICK Machine Vision Viewer.
Release Note
SICK Nova releases
Links to SICK Nova release notes and release details, and links to download Nova API, SICK Machine Vision Viewer, SICK Machine Vision ZIP .NET SDK and Nova
Release Note
SICK Nova 2.15.0 release
Release notes for the SICK Nova 2.15.0 release.
Release Note
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
How to interpret the process data of a MPA
The article explains how to interpret the process data of a MPA.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial